Question 1

How does the AI phone ordering work?

Accepted Answer

Our AI voice agent answers your restaurant's phone 24/7, takes orders naturally in conversation, handles modifiers and special requests, and sends confirmed orders directly to your kitchen display. Customers feel like they're talking to a real person.

Question 2

Can customers still speak to a human?

Accepted Answer

Absolutely. Customers can request a human agent at any time during the call. The AI will transfer the call to your staff. You can also set business hours so the AI only handles calls during off-hours.

Question 3

How long does setup take?

Accepted Answer

Most restaurants are fully set up within 30 minutes. Import your menu, configure your hours and preferences, and your AI phone agent is ready to take orders.

Question 4

Does it work with my existing phone number?

Accepted Answer

Yes. You can either forward your existing number to our AI agent or use a new dedicated number. Both options work seamlessly.

Question 5

What about online ordering?

Accepted Answer

Every restaurant gets a customizable online ordering page and embeddable widget. Customers can browse your menu, customize items, and place orders for pickup — all synced with your kitchen display.

X1 Restaurant — AI-Powered Phone Ordering for Restaurants